Foxgate Solutions, a new call center, opens in Cebu, Philippines

Released on = May 11, 2007, 9:20 am

Press Release Author = Oscar Fudalan Jr.

Industry = Telecommunications

Press Release Summary = Foxgate Solutions, Inc., a world-wide provider of integrated
business process outsourcing (BPO) and contact center solutions, announced today its
opening of a new call center in the Philippines.

Press Release Body = Foxgate Solutions, Inc., a world-wide provider of integrated
business process outsourcing (BPO) and contact center solutions, announced today its
opening of a new call center in the Philippines. The new center shall cater to
different clients in the United States, United Kingdom, and the Philippines with
operations in Inbound, Outbound, Interactive, Appointment Setting, Billing
Solutions, Event Registration, Consumer Lead Generation, Consumer Sales, Customer
Service, Dealer Locate and Referral Service, Help Desk, Market Research and Reviews,
Order Taking, Surveys, Technical Support, and Website Receptionist Service.

As widely known overseas, the call center market in the Philippines continues to be
a growing and dynamic market. Foreign companies consistently change their approach
to reduce costs, improve efficiencies, and improve customer service and many other
goals. \"The Philippines offers exciting new opportunities for many business
organizations around the world, specifically the United States and the United
Kingdom, to advance their growth strategies and expand their service capabilities,
while maintaining high levels of customer service at a reduced cost. Many clients
view international presence as a key differentiator, enabling speed to market in
expansion strategies. We consider this new facility to be yet another avenue to
extend our clients\' market reach, reduce cost and deliver the highest level of
service to our clients, their clients and their customers.\" said Ms. Fay Jaca-Paras,
CEO/President.

Foxgate Solutions, Inc. caters to a broad range of industries, from small to medium
scale enterprises with a support requirement for call center operations from 5 to
200 seats. They offer outsourcing solutions to a wide range of market from small or
start up businesses and up to complex divisions of a medium to large scale business
operation. Clients can choose from any or a combination of support services from
their full suite of call center activities. They provide complete customer lifecycle
management through interactive voice response technology and web-enabled customer
contact services that utilizes voice, e-mail, voice over internet protocol (VOIP)
and internet chat communications that are fully integrated with real-time systems
and historical data archives.

The founders of Foxgate Solutions, Inc. boast over 25 years of experience in a broad
range of related industries in technology, human resources management and customer
service. Coupled with the emergence of the internet, the vast pool of educated
agents in the location of operations and the immense growth in communication
channels, the company\'s dynamism is mainly geared towards higher returns for their
stakeholders.

The new facility, located in the premiere uptown district of Cebu City, also targets
to increase the size of the local job market, increasing the positive economic
activity of the country. The Philippines has become a popular place for companies
worldwide to look for call center workers. A trade group, the Contact Center
Association of the Philippines, estimated in 2006 that the country\'s call-center
employment will rise from 179,000 people in 2006 to 506,500 people in 2010. The
group also estimates the industry\'s revenues will rise from $2.6 billion in 2006 to
$7.3 billion in 2010.When such news of a company opening is released, it is always a
positive mutual experience for both the local market and the foreign industries who
outsource to them.

You can visit Foxgate Solutions, Inc. online at http://www.foxgate.tv or email them
at info@foxgate.tv. Telephone inquiries may also be made through US No.
1.877.546.8647 and local Philippine No. 6332 4124875


Web Site = http://www.foxgate.tv

Contact Details = Office address:
2nd Floor, Revilles Building
Osmena Boulevard, Cebu City
Philippines 6000
Telephone Number: (6332) 4124875
Email: info@foxgate.tv, recruitment@foxgate.tv
Web: http://www.foxgate.tv

USA/Canada:
Toll Free: 1.888.295.4851

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